OUR STORES

FR EQUESTRIANS

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the same product that you see in the picture. We strive to provide accurate and detailed product images to ensure that you know exactly what you’re getting. However, please keep in mind that there may be slight variations in color or texture due to differences in lighting or materials.

What is your shipping policy?

We ship worldwide using a variety of services including air freight, ocean freight, and courier. Shipping times vary depending on the service selected, but typically range from 3-45 days. For more information, please visit our Shipping & Delivery page.

Do you offer custom products?

Yes, we offer a range of customization options for many of our products. Please contact us directly to discuss your specific needs and requirements.

How do I know which size to order?

We provide detailed size charts for all of our products to help you select the right size. If you have any questions or need assistance, please contact us and we will be happy to help.

What payment methods do you accept?

We accept a variety of payment methods including major credit cards, PayPal, and bank transfer. Please visit our Payment Options page for more information.

Can I track my order?

Yes, we provide tracking information for all orders once they have been shipped. You will receive an email with tracking details once your order has been dispatched.

Do you offer wholesale pricing?

Yes, we offer wholesale pricing for bulk orders. Please contact us directly for more information and to discuss your specific needs.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS